To add a new event, navigate to a category or subcategory where the category type is set to "Events with tickets + content":
- Add Event – Use this option to create a brand-new event
Clicking "Add Event" will open a new page. The settings for the event are described below:
-
Name:
Enter the name of the event. This field is mandatory. -
Venue:
Select a venue from the dropdown menu.
If the venue is not listed, click “Add new venue” to create one. -
Event date:
Set the date for the event. This field is mandatory. -
Start time:
Enter the event’s start time in the format hh:mm. -
Available from:
Choose the date when the event becomes available for selection. -
Available until:
Set the date when the event will no longer be available for selection. -
Description:
Provide a detailed description of the event, including any relevant information or guidelines. -
Venue description:
Enable this option if the venue description should be displayed below the event description. -
Supporting information field:
Specify whether the supporting information field on the request form is Mandatory or optional for the event. -
Category:
This field will be auto-populated as the category within which you selected "Add event". You can choose to change the category using the dropdown list. -
Capture guest details for this event:
Enable this option if guest details need to be captured, this will be required to invite guests to register for an event. Guest information will need to be entered for approved requests unless specified otherwise within the business objective settings. -
Guest feedback:
Enable this option if guest feedback is required for the event. If enabled, the Guest feedback email template will be sent within 24 hours after the event. -
Request limits (optional):
Set limits on the number of requests allowed for the event, if applicable.
Alternatively, to save time, Clone Event can be used. This must be for the same venue and will copy ticket numbers and allocations. Cloning copies Guest Fields but does not transfer Guest Pages content or Guest Email templates to avoid confusion. Any content will need to be created manually.
To clone an event, navigate to the desired event and click "Clone."
If any additional help is required, please contact your Customer Success Manager or Sponsorworks Support at support@sponsorworks.co.uk.
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