Overview of users sending invitations

Overview: This guide explains how platform users can send guest invitations if the feature is enabled. This optional feature allows users to take control of their guest list, streamlining the invitation process and improving event management efficiency.

Prerequisite: Administrators must enable the Users Sending Invitations option for the relevant event before platform users can send guest invitations.

Activation & Set-up:

Step 1: Enable the Feature (Admin)

1. Navigate to the desired event.

2. Click on Edit.

3. Go to the Guest Emails tab.

4. Scroll to the bottom and enable the option for Users Sending Invitations.

Steps / How-To:

Step 1: Send Invitations as a Platform User

1. Navigate to My Requests.

2. Select the relevant request.

3. Scroll to the Guest Information section.

4. Click Invite to send invitations to your guests.

Step 2: Track Invitations

1. Navigate back to the Guest Information section of your request.

2. View the status of invitations to monitor who has accepted, declined, or not yet responded.

Note: Platform Users cannot edit the email template for the invitations. The template is managed by administrators.

FAQs:

Q: Can I customise the email template before sending it? A: No, platform users cannot edit the email template. All customisation is managed by the admin.

Q: Can a user send an invite / invitation? A: Yes, users can send guest invitations if the feature is enabled.

Need Help?

If you have any questions please contact our Support team [e-mail] or reach out to your Customer Success Manager.