Ability to change visibility of admin notes in Approvals

The ‘Hide from user’ tick box field next to the ‘admin note’ against each request in the Approvals screen allows for notes to be made visible to the user (requester). The default behaviour remains for notes to be hidden from users, so the “Hide from user” box will be ticked when a note is first added.

This feature is available to admins only; admin notes are not available for approvers to edit.

Example of note which is hidden from user (default behaviour):

Example of note shared with user:

When a note is shared with a user, it is visible within the request details screen as below:

If any additional help is required, please contact your Customer Success Manager or Sponsorworks Support at [e-mail].