Using category visibility to control access to assets

Introduction to category visibility

The Sponsorworks system allows you to organise your tickets and assets into categories and control their visibility in your organisation by setting which divisions can see the various categories you have configured.

This functionality enables you to ensure that your various business divisions are only shown the relevant properties.

Setting category visibility

To change the visibility of a category, select into the relevant category and then select Edit Category, from here you will automatically be taken to the Category details tab.

Scroll down until you see an option called Who should see this category. By default, this option will be set to All Divisions, which means that all registered users will be able to browse the category.

To restrict visibility, change this radio option to Specific Divisions. This will expand a list of all the configured divisions on the system. Simply select the division(s) you wish to give access to the category and click the Update button at the foot of the screen when done.

Example scenario: restricting categories to administrators only

A common use case is to restrict certain categories to administrators only. This can be used if you want to store documents and content on the system for just the admin team to access, or you could use this to add a new property which you do not want to be visible to users just yet.

To do this, select Specific Divisions on the category visibility and just tick the Administrators option, then click Update.

Administrators is a special division which is used to restrict category access or ticket allocations to the admin team only. This division cannot be edited or deleted.